Sound output broken on my Dell Inspiron
I have recently noticed that the sound output of my (nearly) 3 months-old Dell Inspiron 1300 is broken. I am pretty sure it is something like a bad contact.
As I use this laptop mainly as a media box, I cannot leave it in this state.
I thus wrote to Dell Support team on Thursday evening, less than 5 days before the end of the 90 days warranty. They called me back yesterday morning to confirm they have received my request, and I received an e-mail yesterday afternoon asking me to do some further tests.
I think I will have to sent the laptop back and wait for ages until it comes back. As it obviously runs Debian, I will also have to set up the original system back on it, which will oblige me to re-install the whole system after repair.
Cheap is not always good.
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I’ve regretted my inspiron for as long as I’ve had it.
Can’t you take your disc out – thus preserving debian and your data – before returning it?
Well, I could indeed, but I have heard a lot of things about technical centers and do not want to take any risks them to tell me “it’s your fault, we can’t accept this to be made under guarantee”.
I have backups anyway, this laptop almost only runs mt-daapd, NFS, and LDAP.
And it will make me try the new graphical installer
Cheers,
Julien
One of the main things that I see is that even if Dell certifies their hardware for Linux, we will need to have our hardware fixed on occassion. And then we must do stupid things like allowing them to erase our HD and install winblows so that they can ‘test’ the laptop. They should either a bootable CD to test their equipment so that we dont have to suffer a reformat to our HD (or similar inconviences like removing a HD) Until such time as that, any kind of linux support or certification is useless.
Just to be clear: I haven’t been asked by Dell to send back the laptop with Windows, it’s just a precaution I want to take so that they cannot refuse to repair it!
My laptop was repaired today by a guy from Dell who came directly at home and change the motherboard!
He was even happy to see the Linux boot messages when he has started the laptop, but couldn’t understand why I have chosen to use Debian and not Ubuntu (!).